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Anantrix Technologies

Connect account

Delete your account

You can permanently delete your Connect account and associated data at any time. Deletion cannot be undone.

Option 1 — Delete in the app (fastest)

  1. 1Open the Connect app and sign in.
  2. 2Tap Settings in the bottom navigation bar.
  3. 3Open Account and tap Delete account.
  4. 4Read the summary of what will be deleted, then confirm with the one-time code sent to your phone.

If you have an active subscription purchased through the App Store or Google Play, cancel it from your store account first — deleting your Connect account does not cancel store-managed billing.

Option 2 — Request deletion by email

If you no longer have the app installed, email privacy@anantrixtechnologies.com with the subject “Delete my Connect account” and include your registered phone number. To protect your account, we will verify that the request comes from the account owner, then complete deletion within 30 days and confirm by email.

Email a deletion request

What gets deleted

  • Your profile — username, name and profile photo
  • Your store, products, collections and product images
  • Your broadcast lists and broadcast history
  • Your chats and media stored on our servers for your account
  • Device and notification tokens linked to your account

What may be kept

  • Messages you already sent remain visible to the people who received them.
  • Payment and invoice records are kept for the period required by Indian tax laws.
  • Limited records may be kept where needed to prevent fraud, resolve disputes or comply with a legal request.

Deletion is completed within 30 days. See our privacy policy for details.